Shipping & Delivery Policy
At RoxxCloud, we provide digital marketing services and solutions that are delivered electronically. Since our offerings are service-based and intangible, there is no physical shipping involved. However, we ensure timely and smooth delivery of all services as per agreed timelines.
📦 Service Delivery
- All services (such as social media management, ad campaigns, SEO, content delivery, reports, etc.) are provided digitally via email, project management tools, or client dashboards.
- Access credentials, reports, or project files will be shared through secure communication channels.
- Delivery timelines are discussed and agreed upon before the project begins.
⏳ Turnaround Time
- Standard service setup (such as account setup, campaign launch, or strategy planning) is typically delivered within 3–7 business days after confirmation and receipt of necessary client information.
- Ongoing services (such as monthly social media management, ad monitoring, SEO) are delivered as per the contract or subscription cycle.
🌍 Geographic Availability
- Our services are delivered globally since they are digital in nature.
- There are no shipping costs, taxes, or customs duties applicable to our services.
📑 Client Responsibilities
- Clients are required to provide accurate and timely information (such as brand details, access credentials, creative approvals) to avoid delivery delays.
- Any delay in providing required information may extend the agreed timeline.
🚀 Instant Digital Products (if applicable)
- For any digital assets such as templates, guides, or reports purchased from RoxxCloud, delivery will be made instantly via download link or email after successful payment.