Second-hand AirPods issue frustrating new owners, thousands of sales halted





A ‘flaw’ has halted sales of tens of thousands of refurbished Apple Airpods, a report says.

Consumers, in some cases, are being warned that their AirPods belong to the previous owner, Business Insider said Wednesday.

“The affected units are displayed as ‘AirPod Mismatch’ rather than ‘New Owner AirPods’ in Apple’s Find My app,” the report said.

HACKERS DUPLED APPLE AND META TO PASS ON USER DATA: REPORT

A pop-up message says refurbished AirPods are linked to another Apple ID, the report adds.

A message like this can appear when, for example, you accidentally put a friend’s AirPods in your case. But when a “feature” like this is rolled out to thousands of refurbished AirPods, it can become problematic.

One potential issue is a data breach of users’ iCloud information.

DOJ BACKS ANTITRUST BILL TARGETING AMAZON, GOOGLE, APPLE

goTRG, a company that handles returns for major retailers such as Walmart, was forced to store more than 30,000 affected AirPods, Business Insider said.

Apple

An Apple logo hangs above the entrance to the Apple Store on 5th Avenue in the Manhattan borough of New York, United States, December 5, 2016. (REUTERS/Brendan McDermid/Reuters Photos)

David Malka, director of sales at goTRG, told Business Insider that most people forget to unlink their AirPods from their iCloud account and that there is no way for an independent refurbisher to remove AirPods from someone’s iCloud account. another.

The pop-up message can be avoided if the original owner remembers to unlink their AirPods from iCloud.

About eight in ten AirPods that go through goTRG have the problem, Malka said.

CLICK HERE TO LEARN MORE ABOUT FOX BUSINESS

“It’s like I’m saying to you, ‘hey, if you’re selling your car, you have to make sure you unplug that wire or someone can track you down,'” Malka told Business Insider. “It does not make sense.”

Apple did not respond to a request for comment.

WEST HOLLYWOOD, CALIFORNIA – JULY 15: Apple CEO Tim Cook attends Apple’s ‘Ted Lasso’ Season 2 Premiere at the Pacific Design Center on July 15, 2021 in West Hollywood, California. ____ CUPERTINO, CALIFORNIA – SEPTEMBER 10: Apple CEO Tim Cook announces (Photo by Frazer Harrison/FilmMagic | Photo by Justin Sullivan/Getty Images/Getty Images)




Leave a Comment

x