Paytm convenience fees being charged on mobile recharges, users upset

The company is yet to give any official statement on this, but like PhonePe, Paytm has also started to charge users for using the platform. Let’s have a look.

Paytm now charges up to Rs 6 processing fee


Team 91mobiles tried to recharge an Airtel plan of Rs 148 using the Paytm app and found that it charges Rs 1 as a convenience fee. Further, we tried to recharge Airtel’s most expensive recharge plan of Rs 3,359 and noticed a convenience fee of Rs 6 was being charged.


Things got interesting when team 91mobiles tried to recharge an Airtel plan from another member’s phone and found there were no extra charges this time. The amount of recharge that was shown in the app is the amount that was deducted. This clarifies that some users are being charged Rs 1 to Rs 6 as a processing fee for mobile recharge.

Many users report on Twitter that even after recharging through Paytm Wallet and UPI, they are being charged extra money.


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