Mobile users across Bangladesh face 3G and 4G internet outage





Telecom regulator says it could have happened due to a technical error

Mobile users in Bangladesh are experiencing problems accessing the internet. Users from various locations in the country have reported experiencing a high-speed internet outage since early Friday.

The telecoms regulator said it may be a technical glitch and they hope it will be fixed by noon.

“It (mobile internet slowdown) could have happened due to a technical error,” said Subrata Roy Maitra, acting chairman of the Bangladesh Telecommunication Regulatory Commission (BTRC).

BTRC’s Engineering and Operations Division is working to hopefully return 3G and 4G services to normal between 3:00 PM and 6:00 PM, he added.

However, mobile phone operators said 3G and 4G data services were shut down at 5 a.m. Friday under instructions from the BRTC, UNB reports.

“BTRC has requested that the service be kept closed until further notice,” a mobile operator official, who declined to be named, told an online newspaper.

Grameenphone texted its subscribers Friday that their 3G and 4G services were unavailable and that they were “working with the relevant authorities” to restore services.

More than 50% of the 160 million mobile phone users in Bangladesh are subscribers to Grameenphone.

Telecom Minister Mustafa Jabbar also said a “technical error” caused the case.

“The 3G and 4G mobile internet services have been suspended due to some technical issues. Services will return to normal once the issues are resolved,” he told UNB.




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