Google Cloud outage affects Spotify, Snapchat and other sites

Several major websites, apps and services, including Spotify, Discord and Snapchat, experienced brief service outages Tuesday afternoon during a global Google Cloud outage.

The outage began around 1:00 PM ET, with customers unable to access the services and receiving 404 errors. Google said the issue “has been resolved with Cloud Networking for all affected projects” as of 3:08 p.m. ET.

“On Nov. 16 around 10:10 AM Pacific Time, some of our customers experienced a service outage due to an error with Google Cloud networks. The issue has now been resolved,” Google said in another update at 3:30 PM ET.

Google app can be seen on a smartphone in this image, taken July 13, 2021. (REUTERS/Dado Ruvic) (Photos from Reuters)

DownDetector noted a spike in outages for several websites around the same time the Google Cloud outage occurred. Spotify, Discord, Snapchat and Etsy were among the notable services affected.

“Reports indicate that there may be a widespread outage with Google Cloud, which could affect your service,” said DownDetector.

The Snapchat logo is displayed on a phone screen in this illustration photo, taken in Poland on November 29, 2020. (Jakub Porzycki/NurPhoto via Getty Images)

Both Snapchat and Spotify acknowledged connectivity issues during the outage.

“Many Snapchatters are having issues using the app. Please wait, we are working on a fix. In the meantime, we recommend staying logged in,” Snapchat tweeted.

Close up of male hand using mobile phone. Detail of man’s hand holding smartphone while listening to music with headphones. Close up of black screen of smart phone. (istock)


“We are aware of some issues at this time and are investigating them! We will keep you posted,” Spotify said.

Both sites later tweeted that the issue appeared to have been resolved.

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