Cuyahoga County officials hope investigation reveals gaps in residents’ internet access

CLEVELAND, Ohio – Cuyahoga County is teaming up with other organizations in an investigation that it hopes will help identify gaps in internet service for county residents.

Measurement Lab, Marconi Society, and X-Lab at Penn State University are working with the Cuyahoga County Office of Innovation & Performance on the survey, which will be on the department’s website until November.

The survey allows residents to quickly perform an Internet speed test in their home. Residents can also answer questions about their Internet service provider, how much they pay for the service, and any issues they regularly experience with their service.

“Giving residents access to low-cost high-speed internet is a key way to uplift the communities of Cuyahoga County,” County Director Armond Budish said in a statement. “Along with the many other ways we have bridged the digital divide for many years now, this will help us better determine, at the street level, how to provide a connection to those who need it. “

About 19% of homes in the county do not have home Internet access of any kind, according to a press release. This creates various problems for the residents, such as difficulty for the children to do their homework or for the residents to apply for jobs.

“As we continue to navigate the uncertainties of the pandemic, the stability of our local economy and the continued opportunities for our residents depend on sufficient and reliable home internet access,” said the executive director of the Marconi Society. , Samantha Schartman, in a statement.

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