Best Internet Service Provider in Austin 2021: Top ISPs

If Americas fastest growing cityAustin is by no means short of internet providers. Depending on where you live in the city, more than a dozen providers may compete for your business. We’ve looked through all the options and found the best Internet Service Providers in Austin for their speed, reliability, price, and customer service.

Here’s a rundown of our top picks of the best Internet service provider in Austin, TX:

Google Fiber

AT&T

Spectrum

CenturyLink

define attribute

The best for fiber internet

Best for bundling

Most Affordable

Most flexibility

Connection type

Optical fiber

Optical fiber

Cable

DSL

Download Speeds (Mbps)

1000Mbps

  • 10 Mbps
  • 20Mbps
  • 40Mbps
  • 100Mbps
  • 940Mbps

Prices starting from

$70/mo.

$50/mo.

$49.99/mo.

$49/mo.

Contract duration

No

12 months

12 months

No

Date no

No

Up to 1TB/mo.

No

Up to 1TB/mo.

Best for Fiber Internet

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Austin was one of the first cities to get Google Fiber, and the arrival was long awaited. google now offers the cheapest fiber internet plan in Austin, with a 1000 Mbps plan that costs just $70 per month. This is the only plan available though, so you can’t downgrade to something cheaper through Google if you’re on a budget.

Still, Google adds a lot of value to its internet subscription. The service has no data caps or throttling and even comes with 1TB of free cloud storage. No contracts are required either, so you’re not stuck for 12 months (or longer) by signing up, and you can cancel at any time if you’re not happy.


Functions:

  • Price: $70/mo.
  • Speed ​​and data: 1000 Mbps
  • Subscriptions/packages: internet only
  • Contract options: No contracts

Best to bundle

at-t.png

AT&T

If you plan on bundling your Internet service with TV, a landline, or both, AT&T will give you the best value. Choose to add U-Verse TV with 180 channels to your subscription for just $79.99 per month, or use a digital landline for a total of $99.98 per month. AT&T waives the $99 setup fee if you sign up for one of these plans.

AT&T is also recognized for its dedication to customer service. The provider took first place in the 2019 US Internet Service Provider Satisfaction Survey from JD Power and received perfect five-star ratings in all areas of the study. The US Customer Satisfaction Index (ACSI) also gives AT&T extremely positive ratings, ranking the provider 2nd in the United States.


Functions:

  • Price: $35/mo all speeds up to 300 Mbps
  • Speed ​​and data: 100 Mbps, 300 Mbps or 1000 Mbps
  • Subscriptions/Packages: Internet only, Internet + TV, Internet + TV + landline
  • Contract options: 12 months

Best for affordability

Charter Spectrum

Shutterstock

Spectrum is the best option in Austin if you want to save money on your monthly internet bill. The 200Mbps plan costs just $49.99 per month, which is double the speed most competitors offer for the same price. However, if you’re hoping for something faster, Spectrum’s top-of-the-line 940 Mbps plan costs $109.99 per month, a significantly higher price than the 1000 Mbps fiber plans offered by Google and AT&T.

In the JD Power US Internet Service Provider Satisfaction Survey, Spectrum scored well, finishing third behind AT&T and Comcast in the southern United States. One of the areas where Spectrum scored well in performance, reliability and customer service.


Functions:

  • Price: $49.99/month, $69.99/month, or $109.99/month.
  • Speed ​​and data: 200 Mbps, 400 Mbps or 940 Mbps
  • Subscriptions/packages: internet only, internet + TV, internet + TV + landline
  • Contract options: 12 months

The best for flexibility

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Shutterstock

CenturyLink offers the most flexible internet plans in Austin in terms of speed, with five different options to choose from between 10 Mbps and 940 Mbps. However, all plans up to 100 Mbps are priced the same at $49 per month, so choosing a slower speed isn’t necessarily an advantage. There are no contracts for CenturyLink subscriptions, so you can cancel at any time.

An interesting feature of the CenturyLink Internet service is the Price for Life Program. This offer protects your price as long as you maintain the service with the provider. Many competitors will increase prices after each 12-month contract, slowly increasing your monthly bill over time, adding to your expenses.


Functions:

  • Price: $49 mo. (all speeds up to 100 Mbps) or $65/month.
  • Speed ​​and data: 10 Mbps, 20 Mbps, 40 Mbps, 100 Mbps or 940 Mbps
  • Subscriptions/Packages: Internet only
  • Contract options: No contracts

How We Found the Best Internet Service Provider in Austin

Everyone rates ISPs differently, but we know from experience what customers are looking for in their service provider.

Here are the key features we analyzed in our review:

  • Coverage. Many ISPs in Austin only cover a small percentage of neighborhoods. Not only does this make it frustrating to find service, but it also causes problems when you move and want to transfer service. All of the providers we chose provide service in most of the Austin metropolitan area.
  • Where the. When comparing providers, we looked at the overall speed and reliability of the service compared to the price. We are confident that these providers will give you the most bang for your buck in the Austin area.
  • Customer satisfaction. It’s no secret that ISPs often score poorly in customer satisfaction. We looked at ratings from the American Customer Satisfaction Index (ACSI) and JD Power to find providers that outperformed the industry average.

Which Austin internet providers offer fiber internet?

Google Fiber and AT&T both offer fiber internet in the Austin area.

Can I bundle TV and telephone services with my internet?

Yes, AT&T and Spectrum both offer packages that combine TV, landline, or both with your Internet service.

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