Amazon fixed the issue that prevented Android 12 phone users from using apps they downloaded from the company’s appstore. “We have released a fix for an issue affecting app launches for Amazon Appstore customers who have upgraded to Android 12 on their mobile devices,” a company spokesperson told Engadget on Friday. “We are contacting customers with steps to update their Appstore experience. We apologize for any inconvenience this has caused.
Reports of apps from the Appstore not running on Android 12 started surfacing online in late October. Those with devices like the Google Pixel 6 and Samsung Galaxy S21 have found that they cannot run any of the software they previously downloaded from the Appstore. It was also reported that no apps were appearing on the market. While the issue didn’t affect many people, it took about a month for Amazon to officially recognize it. The company did not say what caused the problem on Friday. When it first appeared, there was speculation that it stemmed from an incompatibility between Amazon’s built-in DRM and Android 12.
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